- Our customer service department is striving for
same day results in email questions. Please keep in mind that we get hundreds
of emails weekly.
- If you have a friend that uses our service that
has an address change, wants anything edited in his/her ad or has any changes
to the ad, this request MUST come in writing, direct from the prisoner. Please
ask your friend to write us direct. We do this to protect the privacy of their
- The normal processing time for an ad (once we have
received all the elements of the ad) is 6 to 8 weeks. We usually have the ad
processed sooner, but ask that you allow at least 6 weeks before contacting us.
- We are here to help you and are only a click away.
If you have any questions that are NOT answered on our FAQs page, please
email us and we will try to help.
* P.O. Box 235 * East Berlin * PA * 17316-0235 * USA
Send a Brochure to an
inmate - (To give us the address of an inmate
to mail a brochure to)
We are generally unable to send
brochures to non-inmates or NY prisoners
Thank you for your continued support of this
site. Without you writing to prisoners, it would not work!
Site Created &
Maintained By PrisonPenPals.com Copyright 1996 2013 All Rights